Portfolio analyst - client onboarding - KYC "know your customer" - ONSITE (Phoenix, AZ)

2 roles- Must be based in Phoenix area, these contractors will be working from home but may be asked to go into the office occasionally.

A KYC Analyst is a client-facing role accountable for all client outreach related to Know Your Customer “KYC” information to satisfy regulatory requirements. We serve clients across Technology, Life Science, Wine & Global Fund Banking. This is a First Line of Defense “FLOD” function, partnering close with Second Line of Defense “SLOD”. This individual will manage a portfolio of clients, managing all client outreach for KYC tasks and work under the supervision of the KYC Manager.

A KYC Analyst I is responsible for, but not limited to, the following essential functions:
• In partnership with Relationship Managers and Relationship Advisors, gathers KYC information required to onboard new clients and new entities.
• Communicates to clients KYC requirements; tracks receipt of required data and/or documents; reviews received data / documents to ensure information shared meets regulatory requirements.
• Perform updates on entity profiles on a continuous basis to adhere to sustained compliance with laws and regulations.
• Serves as escalation point for internal teams and clients to resolve outstanding KYC questions & inquiries.
• Performs consistent client follow-up and communication on KYC tasks to ensure any outstanding obligations are completed and satisfied within designated timeframes.
• Tracks receipt of required data and/or documents; reviews received data / documents to ensure information shared meets regulatory requirements.
• Reviews client information received and decisions if data and/or documentation satisfies KYC requirements.
• Determines client outreach approach with the intent to minimize multiple client touch points while ensuring adherence to SVB and regulatory deadlines.
• Demonstrate baseline knowledge of KYC and financial crimes risks and the prevention and mitigation processes and controls.
• Good understanding of customer due diligence (CDD) regulatory requirements that apply to the financial services sector and banking operations.

Skills:
• Ability to work independently, take initiative and have strong verbal and written communication skills.
• Good time management and attention to detail are critical to this position.
• Good analytical, research, organizational, and project management skills; strong individual contributor with the ability to work effectively as a team.
• Flexibility in learning new topics, adapt to change, and meet targeted deadlines.

Requirements:
• Minimum of 2 years banking, risk management, compliance, or client service experience.
• Employee must have close visual acuity to perform an activity such as: reviewing and analyzing information; transcribing; and/or viewing a computer screen. Employee may be required to make quick decisions as to when to escalate or directly address a situation, as well as handle the stress of such situations.

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