Client Care Coordinator
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CategoryAdministrative
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LocationWaltham, Massachusetts
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TypeDirect hire
Job Title: Client Coordinator
Location: Newton, MA (In-Office)
Salary: $50,000 - $60,000/year + Health, Dental, Vision, and 401(k) + Match
Schedule: Full-time, Monday – Friday, 9:00 AM – 5:00 PM
About the Role:
Are you a detail-oriented, organized, and people-focused professional? We’re looking for a Client Coordinator to join a growing team. In this fast-paced role, you’ll be the central point of contact for clients helping ensure smooth communication, high-quality care, and excellent experiences every step of the way.
This role is perfect for someone who thrives on problem-solving, multitasking, and building strong relationships.
What You’ll Do:
What We’re Looking For:
Why You’ll Love It Here:
How to Apply:
Submit your resume for consideration to hryan@incendia.com
#LI-HR1
#ZR
Location: Newton, MA (In-Office)
Salary: $50,000 - $60,000/year + Health, Dental, Vision, and 401(k) + Match
Schedule: Full-time, Monday – Friday, 9:00 AM – 5:00 PM
Are you a detail-oriented, organized, and people-focused professional? We’re looking for a Client Coordinator to join a growing team. In this fast-paced role, you’ll be the central point of contact for clients helping ensure smooth communication, high-quality care, and excellent experiences every step of the way.
This role is perfect for someone who thrives on problem-solving, multitasking, and building strong relationships.
- Manage clients accounts, coordinating services.
- Serve as the main contact for clients and partners, responding promptly to inquiries.
- Troubleshoot challenges and proactively find solutions.
- Document client interactions, service updates, and other important details accurately.
- Help onboard new clients and ensure smooth transitions with service providers.
- Support quality improvement initiatives and team collaboration.
- Take ownership of tasks and contribute ideas to improve processes.
- 2 - 3 years in client services, customer support, or account management.
- Strong communication skills, both written and verbal.
- Highly organized, with excellent attention to detail.
- Ability to multitask and shift priorities in a dynamic environment.
- Self-motivated, proactive, and solution-oriented.
- Passionate about helping people and improving client experiences.
- BA/BS preferred but not required.
- Collaborative, supportive team environment
- Opportunities to learn and grow professionally
- Competitive salary and comprehensive benefits
- Meaningful work making a difference in clients’ lives
Submit your resume for consideration to hryan@incendia.com
#LI-HR1
#ZR
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