Operations Associate

  • Category
    Administrative
  • Location
    Boston, Massachusetts
  • Type
    Direct hire
Operations Associate – Boston
Compensation: $70,000–$80,000 base + bonus
Benefits: Excellent benefits package



Our client, a highly regarded global professional services firm, is seeking an Operations Associate to join its Boston office. This is an excellent opportunity for a polished, highly organized professional who enjoys a varied role and thrives in a fast-paced, collaborative environment.


New Joiner & Employee Engagement
  • Own the New Hire Journey: Take ownership of the Boston office new hire experience from pre-arrival through onboarding, ensuring every new employee feels welcomed, prepared, and connected from day one.
  • Create a Seamless First Impression: Coordinate all aspects of a new employee’s arrival, including workspace preparation, technology readiness, office orientation, introductions, and access to key resources.
  • Drive Continuous Improvement: Work closely with the People and IT teams to evaluate and enhance onboarding processes, identifying opportunities to make the experience more efficient, engaging, and consistent.
  • Build Scalable Resources: Create and maintain onboarding guides, training materials, and process documentation to support new employees and ensure consistency across the organization.
  • Collaborate Across Offices: Partner with Office Managers to share best practices and help establish consistent employee experience and office operations standards across U.S. locations.
Business & Office Operations
  • Support Financial Administration: Partner with the Business Operations Manager on office budgets, expense tracking, invoice processing, reconciliations, and other financial administration.
  • Keep the Office Running: Serve as a key resource for the day-to-day operational needs of the Boston office, proactively identifying issues and coordinating solutions.
  • Manage Vendors & Facilities: Assist with vendor relationships, office services, supplies, facilities needs, and building-related matters to ensure the office operates smoothly and efficiently.
  • Support Office Growth: Contribute to projects associated with the continued growth and evolution of the Boston office, including space planning, workplace initiatives, vendor coordination, and logistics.
  • Maintain a High-Quality Workplace: Help ensure the office remains organized, welcoming, and well-stocked, including oversight of kitchen areas, groceries, refrigerators, supplies, and shared spaces.
  • Provide Reception Coverage: Step in as needed to support the front desk, welcoming clients and visitors and ensuring a professional, hospitality-focused experience.
  • Coordinate Visitors & Guests: Manage visitor registration and assist with guest logistics, building security, meeting coordination, and on-site hosting.
Executive & Team Support
  • Administrative Partnership: Provide high-level administrative support to leadership and the broader office as needed, including calendar management, travel coordination, and expense reporting.
  • Exercise Discretion: Manage sensitive correspondence, confidential information, and other materials with professionalism, discretion, and sound judgment.
  • Support Office Culture: Help plan and execute employee events, team gatherings, client events, and other initiatives that contribute to a positive and connected office environment.
  • Be a Go-To Resource: Serve as a trusted point of contact for employees, helping navigate office-related questions, coordinating solutions, and ensuring a high level of service across the Boston office.
  • Take on Special Projects: Support leadership and the Business Operations team with ad hoc projects and initiatives as priorities evolve.
Qualifications
  • Bachelor’s degree
  • 3+ years of experience in office operations, business operations, HR operations, or a related field
  • Experience in financial services or professional services strongly preferred
  • Strong organizational and project management skills with excellent attention to detail
  • Confident written and verbal communication skills
  • Professional presence with the ability to interact effectively with senior stakeholders and external partners
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to manage multiple priorities in a fast-paced environment
  • Collaborative, proactive, and solutions-oriented mindset

Please apply directly via LinkedIn to be considered.

***Please note that quoted salary ranges are not guarantees of what the final salary offers might be. Variables include years of work experience, industry-specific experience, education level, etc. to be considered!



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Hannah Ryan
Senior Partner
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