ERP Process and Systems Analyst

• Gather and compile data from various operating system sources, ensuring accuracy and completeness.

• Conduct research to support projects and identify resolutions to business problems.
• Collaborate with business end users, analysts, and stakeholders to understand data requirements.
• Perform data cleansing and transformation as needed.
• Prepare clear, concise reports and presentations for leadership.
• Collect requirements, perform gap analysis, and evaluate against business needs.
• Create test plans, test cases, and scripts to ensure quality of IT solutions.
• Conduct user acceptance testing and implement solutions in production environments.
• Maintain business requirements documents and functional design specifications.
• Develop detailed system design documents, including data models, process flows, and wireframes.
• Work closely with IT development teams to ensure timely, budget-compliant delivery of solutions.
• Analyze existing business processes to identify improvements and automation opportunities.
• Conduct new hire training and support new feature releases for end users.
• Drive continuous process improvement and streamline Business Central processes.
• Support and promote company core values.
• Ensure compliance with C-TPAT and TSA security procedures.
• Perform other duties as assigned.

• Proficiency in data analysis and visualization tools (Power BI, Excel, Tableau).
• Strong knowledge of programming languages (SQL, Python).
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint).
• Expertise in Microsoft Dynamics 365 or Business Central ERP.
• Familiarity with general accounting principles and technical finance language.
• Strong attention to detail and analytical skills.
• Excellent interpersonal, written, and verbal communication skills.
• Effective organizational and prioritization skills for managing multiple projects.
• Ability to work cross-functionally and independently with minimal supervision.
• Ability to interpret business documents, technical specifications, and process documentation.
• Must be eligible to work in the United States (sponsorship for employment authorization is not available).
• Successful completion of drug screening and background check required.

• Bachelor’s degree in Finance or Business Administration required.
• Experience in Freight Forwarding or Transportation industry preferred.
• SQL certification preferred (or equivalent experience).

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