Director of Operations (Banking - Self-Directed IRA) - $250k
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CategoryOther Area(s)
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LocationOakland, California
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TypeDirect hire
Job Title: Director of Operations
Location: Oakland, CA (Initial onsite requirement; hybrid option available once acclimated).
Compensation:
Responsibilities:
Location: Oakland, CA (Initial onsite requirement; hybrid option available once acclimated).
Compensation:
- Annual salary range: $200,000 to $250,000
- Average annual benefit contribution: approximately $10,000 (no bonus structure)
- 100% company-paid dental, vision, basic life/AD&D, short & long-term disability, and employee assistance plan
- Up to $700 company contribution toward medical plans
- 401k plan with safe harbor match: dollar-for-dollar on first 3%, then $0.50 on the dollar up to 5%
- Student loan and tuition reimbursement plans
- 13 paid holidays plus 2 floating holidays
- Paid time off (PTO) accrual:
- Up to 3 years of service: 1.25 days per month, max 22.5 days/year
- 3-10 years of service: 1.67 days per month, max 30 days/year
- 10+ years of service: 2.08 days per month, max 37.5 days/year
Responsibilities:
- Oversee departments including Cash Management, Real Estate, Alternative Assets, Precious Metals, Distributions, Transfers, Office Administration, Regulatory Reporting, and Compliance.
- Lead the core system replacement, ensuring seamless integration and efficiency improvements.
- Foster a culture of collaboration, accountability, and continuous improvement within the operations team.
- Set and monitor key performance indicators (KPIs) to drive informed decision-making.
- Collaborate with departments such as technology, finance, compliance, marketing, sales, and HR to align operational initiatives with company goals.
- Develop and implement company policies and Standard Operating Procedures.
- Maintain the business continuity plan.
- Ensure compliance with laws and regulations through coordination with asset custodians, regulators, and auditors.
- Promote a culture of high performance and continuous improvement.
- Oversee cross-training to ensure operational backup and comprehensive staff understanding of departmental roles.
- Maintain high client service standards to meet or exceed company goals.
- Mentor and develop staff, setting objectives and monitoring results.
- Additional duties as assigned.
- Bachelor’s degree in finance or business administration.
- Minimum ten years of management experience in banking, finance, audit, or related fields.
- Knowledge of accounting, bank operations, and finance principles.
- Strong analytical skills for interpreting data, policies, and procedures.
- Excellent interpersonal, written, and verbal communication skills.
- Proven leadership in transformational initiatives, especially in system implementations.
- Change management expertise to facilitate process and technology adoption.
- Ability to plan and manage operations for maximum efficiency.
- Self-motivated with the ability to work independently.
- Detail-oriented to ensure precision in operational procedures.
- Experience with DocStar and Accutrust Gold is a plus.
- Knowledge of Self-Directed IRA industry laws and regulations is a plus.
- Certified IRA Services Professional or Qualified Plan Professional designations are advantageous but not required.
- Supervision Received: Works independently, choosing methods to complete tasks.
- Employees Supervised: Directly manages six managers, including hiring, performance appraisal, and disciplinary actions in coordination with HR.
- Requires coordination of diverse job functions to ensure timely and accurate results.
- Frequent application of analytical skills to solve complex problems.
- Maintains confidentiality and adheres to privacy policies.
- Makes independent decisions on significant topics and relies on resourcefulness and creativity to achieve company goals.
- Internal: Regular interaction with team members and company leaders.
- External: Engages with custodians, regulators, auditors, and vendors.
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