Design Manager – Conversation and Content Design
-
CategoryHealthcare
-
LocationREMOTE, Pennsylvania
-
TypeDirect hire
Design Manager – Conversation and Content Design
Pay range: $135,000 to $155,000
This will be a remote-friendly role, with the freedom to set your own work-from-home schedule. When safe and within reason, there will be times where the team will meet onsite in Pittsburgh, PA.
Seeking someone with a passion for technology and digital media, including knowledge of evolving best practices, web trends, UX design, and digital marketing best practices
Extensive design experience, from initial development to ongoing support, information design / content management, interaction design, digital patterns development, Information architecture development, user research, testing and design optimization strategy
In-depth knowledge of software development lifecycle, from planning to delivery
Need someone to help build and lead a Conversation & Content Design team so that it can deliver best-in-class healthcare digital experiences for millions of users.
You will mentor a team of designers while setting standards, frameworks, guidelines and governance for our content strategy. As a Manager, you will partner with Designers, Engineers, Product Managers, Writers and Business stakeholders at the enterprise level and leverage your knowledge of human language and communication to create seamless and natural interactions for digital systems across all channels.
While building the Conversation Design practice you will also be mentoring cross-disciplinary teams on how to humanize our digital experiences. Additionally, and since the Design Principal is a new role at the company, you will take a leadership role in helping to build and scale the culture, team, and processes.
REQUIREMENTS:
Preferred skills
For more information apply and contact:
Ken Small
Senior Staffing Partner
Incendia Partners
Tel: 603-661-6837
Email: ksmall@incendia.com
#ZR
#LI-Remote
#LI-KS1
Pay range: $135,000 to $155,000
This will be a remote-friendly role, with the freedom to set your own work-from-home schedule. When safe and within reason, there will be times where the team will meet onsite in Pittsburgh, PA.
Seeking someone with a passion for technology and digital media, including knowledge of evolving best practices, web trends, UX design, and digital marketing best practices
Extensive design experience, from initial development to ongoing support, information design / content management, interaction design, digital patterns development, Information architecture development, user research, testing and design optimization strategy
In-depth knowledge of software development lifecycle, from planning to delivery
Need someone to help build and lead a Conversation & Content Design team so that it can deliver best-in-class healthcare digital experiences for millions of users.
You will mentor a team of designers while setting standards, frameworks, guidelines and governance for our content strategy. As a Manager, you will partner with Designers, Engineers, Product Managers, Writers and Business stakeholders at the enterprise level and leverage your knowledge of human language and communication to create seamless and natural interactions for digital systems across all channels.
While building the Conversation Design practice you will also be mentoring cross-disciplinary teams on how to humanize our digital experiences. Additionally, and since the Design Principal is a new role at the company, you will take a leadership role in helping to build and scale the culture, team, and processes.
REQUIREMENTS:
- 5+ years' experience delivering user-centered digital design for multiple, complex digital initiatives from strategy to execution, across multiple channels (web, mobile, social, email, etc.)
- 3+ years experience in a lead role.
Preferred skills
- Agency/Consulting Experience
- Healthcare or Health Insurance Experience
- 5+ years of experience with conversational interaction design and its related technologies or content design (Dialog generation, flow diagrams, speech synthesis, intent and holistic tuning, intent development, and/or content design).
- 3+ years’ experience as a people manager
- Experience working with design systems.
- Experience working with constraints of technology platforms: Natural Language Processing, Responsive Web, and Internet of Things (IoT).
- Experience in building user-centric conversation experiences (Storytelling, chat, voice, or SMS).
- Experience Leading the analysis of content domains to enable designers to define search and verbal query patterns, determine interaction flows, and define chat responses.
For more information apply and contact:
Ken Small
Senior Staffing Partner
Incendia Partners
Tel: 603-661-6837
Email: ksmall@incendia.com
#ZR
#LI-Remote
#LI-KS1