US Field Service Engineer - Western and Central Region

  • Category
  • Location
    Peabody, Massachusetts
  • Type
    Direct hire
US Field Service Engineer - Western and Central Territory

My Client actively seeking a qualified candidate to fill the role of US Field Service Engineer. This role will mainly focus on service for our Western and Central US clients. Candidates   based out of the Boston region are preferred but candidates from Austin, Chicago and Seattle.  Training will be proved at  the North Shore manufacturing location. 
 This position will support new product installs, perform optimization and certification on our products post-installation, and occasionally provide troubleshooting and repair services on a variety of our client's advanced vibration control and monitoring equipment.
This role is responsible for handling all aspects of service support including communications between customers and the Client's  sales and service departments and producing detailed written reports and documentation. Our ideal candidate must be able to work independently, hold strong customer service values, and think critically to resolve technical issues.                  
Position Responsibilities:
 Perform Environmental Surveys including floor vibration measurements, room magnetic field measurements and acoustic measurements at customer sites and prepare detailed technical reports
Maintain and develop positive client relationships
Develop and expand the current survey capabilities to better suit customer needs
Support new product installations and provide service on existing products. Training will be provided on our product lines, including Stacis III, Stacis iX, SEM-Closure, Electro-Damp, Mag-NetX, PEPS II, Everstill and micro-G
Most travel will be in North America with the potential for occasional travel to Europe, Asia, and south/central America
Assist Quality, R&D and Engineering Department in diagnosing and debugging problems and evaluating  new products
Position Requirements:
Bachelor’s Degree in Mechanical Engineering or related field
3-5 Years of experience in related field (electrical, mechanical, acoustics, vibration, and/or magnetic fields)
Familiarity with data acquisition systems, FFT analysis and oscilloscopes
Strong electrical, mechanical, and pneumatic aptitude and troubleshooting skills
Ability to travel, work independently and be flexible regarding changes in schedule
The ability to perform under critical deadlines and time constraints
Self-motivated and an effective team player
Effective communication skills, both orally and written, with technical and non-technical individuals.
Must possess a valid driver’s license and passport
Candidates will be required to successfully complete and drug test and background check.
My Client offers a competitive salary and a generous benefit package including health, life and disability insurance; a matching 401K; tuition reimbursement; PTO and Holiday pay and much more.  My Client provides an atmosphere of collaborative and innovation and firmly believes in recognizing employee successes 
 This is an immediate need - Apply today


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