Senior IT Project Manager
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CategoryIT
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LocationProvidence, Rhode Island
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TypeContract
Urgent needs - can sit remote but greater Rhode Island would be preferred - Providence - Hybrid work model
Project Manager
seeking a Senior Project Manager to assist in the implementation of a new Business Registration platform. The Project Manager will be expected to or have experience with experience/skills in the following:
• Provide Project Management expertise in the oversight of a system implementation.
• Function as a Liaison between Agency, ETSS, other Stakeholders as needed, and Vendor resources to communicate requirements and ensure delivery and compliance.
• Clarify and resolve issues.
• Provide executive level reporting to Stakeholders, as needed.
• Create and maintain a robust and inclusive project plan while actively managing relevant work streams of the program.
• Establish and manage a RAID log (risks, actions, issues, decisions) throughout the entire program.
• Establish and manage a RASCI matrix (responsible, accountable, supportive, consulted, informed) throughout the entire project.
• Create and update weekly status reports of the project, create content for weekly team meetings to highlight accomplishments, upcoming activities, updates to RAID log and project plan.
• Participate in the creation of governance team materials as required.
Present/report to the governance team as per established cadence.
• Lead the project along with software vendor partner(s) and stakeholders from State (SMEs, program management etc.).
• Participate in the planning, discovery, design, configuration, testing (e.g. burn down charts, UAT) and OCM/training activities (e.g. content creation and review is being executed, training sessions appropriately staffed and executed) during the project.
• Lead through experience around standard practices around a project.
• Lead post-implementation including coordinating resources and providing direct assistance with troubleshooting of production support issues, deployment/cutover, period close activities and system/business process optimization, identification of additional training opportunities / content delivery mechanisms, as required.
• Ensure Change Management is happening in a strategic manner throughout the duration of the program providing thought leadership based on experience and expertise.
• Help establish a ‘super user’ network of business SMEs who can continue to support the system and associated processes during the implementation phase as we near phased go-live events and throughout the post- implementation phase. • Manage budget throughout the program.
• Ensure risk management and lead conflict resolution.
Minimum Requirements
• 10-15 years of experience with multiple previous implementations of large software programs from a variety of system integrators / software vendors.
• Highly competent individual who can think both strategically and tactically in numerous situations and is capable of toggling between the two seamlessly.
• Exceptional communication skills (e.g. verbal, written, presentation) and time management skills (e.g. ability to multi-task while meeting deadlines).
• Must possess high level of emotional intelligence (EQ.).
• Deep experience with SDLC in an Agile environment, quality assurance standards for system design, and configuration.
• Experience and solid understanding of the following disciplines (in addition to Project Management):
Business process re-engineering, Change Management methodologies, preferred Lean Management (and or Six Sigma).
• Experience using Jira.
• Experience moving from a legacy platform to low code/no code platform.
• Experience in highly-regulated industries preferred.
• Prior State or other government experience is a plus.
On-site hybrid preferred (providence but will be open to other locations)
#ZR
#LI-MB1
Project Manager
seeking a Senior Project Manager to assist in the implementation of a new Business Registration platform. The Project Manager will be expected to or have experience with experience/skills in the following:
• Provide Project Management expertise in the oversight of a system implementation.
• Function as a Liaison between Agency, ETSS, other Stakeholders as needed, and Vendor resources to communicate requirements and ensure delivery and compliance.
• Clarify and resolve issues.
• Provide executive level reporting to Stakeholders, as needed.
• Create and maintain a robust and inclusive project plan while actively managing relevant work streams of the program.
• Establish and manage a RAID log (risks, actions, issues, decisions) throughout the entire program.
• Establish and manage a RASCI matrix (responsible, accountable, supportive, consulted, informed) throughout the entire project.
• Create and update weekly status reports of the project, create content for weekly team meetings to highlight accomplishments, upcoming activities, updates to RAID log and project plan.
• Participate in the creation of governance team materials as required.
Present/report to the governance team as per established cadence.
• Lead the project along with software vendor partner(s) and stakeholders from State (SMEs, program management etc.).
• Participate in the planning, discovery, design, configuration, testing (e.g. burn down charts, UAT) and OCM/training activities (e.g. content creation and review is being executed, training sessions appropriately staffed and executed) during the project.
• Lead through experience around standard practices around a project.
• Lead post-implementation including coordinating resources and providing direct assistance with troubleshooting of production support issues, deployment/cutover, period close activities and system/business process optimization, identification of additional training opportunities / content delivery mechanisms, as required.
• Ensure Change Management is happening in a strategic manner throughout the duration of the program providing thought leadership based on experience and expertise.
• Help establish a ‘super user’ network of business SMEs who can continue to support the system and associated processes during the implementation phase as we near phased go-live events and throughout the post- implementation phase. • Manage budget throughout the program.
• Ensure risk management and lead conflict resolution.
Minimum Requirements
• 10-15 years of experience with multiple previous implementations of large software programs from a variety of system integrators / software vendors.
• Highly competent individual who can think both strategically and tactically in numerous situations and is capable of toggling between the two seamlessly.
• Exceptional communication skills (e.g. verbal, written, presentation) and time management skills (e.g. ability to multi-task while meeting deadlines).
• Must possess high level of emotional intelligence (EQ.).
• Deep experience with SDLC in an Agile environment, quality assurance standards for system design, and configuration.
• Experience and solid understanding of the following disciplines (in addition to Project Management):
Business process re-engineering, Change Management methodologies, preferred Lean Management (and or Six Sigma).
• Experience using Jira.
• Experience moving from a legacy platform to low code/no code platform.
• Experience in highly-regulated industries preferred.
• Prior State or other government experience is a plus.
On-site hybrid preferred (providence but will be open to other locations)
#ZR
#LI-MB1