Operations Benefits Specialist

  • Category
    Human Resources
  • Location
    Boston,
  • Type
    Direct hire
Operations Benefits Specialist 
Location: Boston/Hybrid

Salary $65k - $75K + Generous Bonus + Profit Sharing

We have partnered with a prestigious Boston-based firm to identify an exceptional Operations Benefits Specialist. This is a unique opportunity to join a top-tier environment combining your detail, analytical and communication skills into one role!

Position Summary
Our client is looking for a proactive, detail-driven Operations Benefits Specialist to play a key role in supporting the internal employee experience. This position focuses on the day-to-day operational execution of employee benefits and total rewards processes, ensuring accurate data management, smooth workflows, and exceptional internal service. The ideal candidate enjoys optimizing systems, maintaining precise records, and being a go-to resource for employees seeking clear and reliable information about their benefits.

Key Responsibilities
Operational Support & Process Management
  • Oversee the daily administration of employee benefits programs, ensuring timely processing and seamless internal operations.
  • Maintain and update employee data across platforms (ADP), ensuring accuracy in benefit enrollments, changes, and reporting.
  • Coordinate and support the full lifecycle of open enrollment, from data preparation and system validation to employee communications and troubleshooting.
Internal Service & Communication
  • Serve as a primary point of contact for benefit-related questions, providing friendly, knowledgeable support to employees and internal teams.
  • Collaborate with Finance to reconcile monthly benefit invoices, validate data, and ensure proper payment processing.
Systems, Reporting & Compliance
  • Generate regular and ad-hoc reports to support internal decision-making and ongoing operations.
  • Maintain compensation-related records and assist with the compilation of market data or survey submissions.
  • Support internal and external audits by preparing documentation and ensuring compliance with policies and regulations.
Project & Cross-Functional Support
  • Contribute to special projects aimed at enhancing internal processes, improving workflow efficiency, and strengthening the employee benefits experience.
  • Partner with team members across operations, finance, and other internal stakeholders to support broader initiatives.

Qualifications
  • Bachelor’s degree in Business Administration, Operations, Human Resources, or a related field preferred.
  • At least 2 years of experience in a related administrative/operations role.
  • Strong proficiency in Microsoft Excel (pivot tables, data validation, etc.).
  • Excellent organizational skills with a keen attention to accuracy and detail.
  • Strong communication skills, discretion, and the ability to manage sensitive information.

What’s in It for You
  • Competitive Salary: $65,000 – $75,000
  • Generous Annual Bonus Opportunity
  • Profit-Sharing Program
  • Outstanding Benefits Package, including comprehensive health coverage, retirement plans, and additional employee-focused perks
  • A collaborative environment where operations, employee experience, and process excellence are truly valued
  • Opportunities to deepen expertise in benefits operations and contribute to continuous improvement initiatives

To Apply:
Please submit your resume directly via LinkedIn or reach out to hryan@incendia.com

#LI-HR1
#ZR

 
Hannah Ryan
Senior Partner
ABOUT ME
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