Business Systems Analyst

  • Category
  • Location
    Lexington, Massachusetts
  • Type
Provides analytical support in the conceptualization, development, and implementation of complex system projects. Utilizes system information and expertise and thorough knowledge of all parameters affecting and interfacing with the system; confirms or eliminates alternative solutions to IT or business problems/issues/decisions.
• Acts as a subject matter expert for applications and works with various business units to enhance and improve business processes with automation. A seasoned, experienced professional with a full understanding of business systems analysis, resolves a wide range of issues in creative ways.
• Contributes to functionality and process design for systems by creating functional specifications and supporting documentation, detailing all process flows and functional operations.
• Participates in pilot preparation; coordinates user acceptance testing and coordinates new model rollouts:
o Establishes rollout process.
o Executes, fine-tunes, and documents the process through initial deployments.
o Transfers deployment responsibility to others and works in a support role as needed.
• Analyzes and documents functional requirements, business processes, determine requirements, and sets priorities for projects. Leads development efforts for sub-project deliverables. This includes but is not limited to:
o Gathering requirements from stakeholders via discovery sessions; drafts reviews of business requirement documents, proofs requirement documents, and obtains approval of document from stakeholders.
o Provides guidance and oversight for systems integration test case preparation.
o Assists Quality Assurance in functional and end-to-end validation.
o Provides management project updates to integrations leadership.
o Supports user acceptance testing.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• May provide assistance to lower level staff with more complex tasks that require a higher level of understanding of functions. Mentors other staff as applicable.
• May escalate issues to supervisor/manager for resolution, as deemed necessary.
• Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
• Assists with various projects as assigned by a direct supervisor.
• Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
• Bachelor’s Degree required; Advanced Degree desirable.
• Minimum 5 – 8 years of related experience; or a Master’s degree with 3 years of experience.
• Excellent presentation and communication skills required.
• Strong organizational, project management, and process analysis skills are essential.
• Must be able to lead virtual project teams across broad-based projects.


Understand/Interpret Business Needs & Clinical Workflows for Enterprise Electronic Medical Records
· Translate business needs into technical solutions (process design)
· Strong understanding of clinical workflows
· Document, clarify and refine business requirements
· Ability to create use cases/user stories
· Ability to document project and support requirements in Jira

Process Design
· Ability to interpret the business rules and healthcare requirement
· Create functional specifications to support the business processes
· Ability to identify insufficiencies in workflow, application or user request
· Strong understanding of UI, specifically with Electronic Health Records
· Ability to design clinical application enhancements to meet end user and business needs
· Strong knowledge of Waterfall and Agile project management methodologies and project management tracking software, preferably Jira

Other Skills necessary
· Capability to provide support to end users for user acceptance testing
· Understanding of application integration as it relates to EHR applications
· Working knowledge and experience in MS Windows XP, Windows Server O/S and SQL Server, MS Office products, MS Teams, JIRA, Confluence
· Preferred knowledge of Soarian Clinical Application and Interfaces
· Requires superior written and verbal communication skills with excellent presentation skills
· Strong organizational, project management and process analysis skills are essential
· Experience and knowledge of healthcare delivery and nephrology operations are a plus

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