Need to Interview Potential Employees by Phone? 3 Things to Avoid
- Jun 21, 2016
Of all the interview techniques at your disposal, screening potential hires by phone is a great strategy for narrowing your pool of candidates before you begin face-to-face interviews. But if you don’t prepare for them properly, you not only waste time but potentially lose out on some top-tier talent. Use these tips to avoid missing out on connecting with the best candidates.
- Carefully review the position’s job description.
- Create a master list of interview questions and use the same ones for each candidate.
- Review the candidate’s resume and ask one or two specific questions.
Mind Your Manners
- Avoid dominating the conversation. To get the most information you need to make an informed decision, aim for a 20/80 split with the candidate doing the most talking.
- Be patient. If there is a pause in the conversation, wait it out. Your candidate may just be giving some thought to her or his response. Make a note of this admirable character trait if a particular candidate uses it often.
- Refrain from asking too many personal questions. Express interest, but stay focused on a candidate’s abilities for the position.
- Don’t forget to have a glass of water on hand.